Lenox Advisors

  • Receptionist

    Job Location US-NY-New York
    Type
    Full-Time
  • Overview

    The purpose of this position is to attend to client and visitors needs and requests.  The Receptionist will also provide general office and facilities administrative support and work on special projects as needed within various departments in the agency.  The Receptionist represents the FAF brand to clients and visitors whether in person or over the phone or any other medium of communication.

    Responsibilities

    General Office:

    • Greet and welcome all employees and visitors in a professional, friendly, and hospitable manner
    • Answer phone calls and ensure that all calls are directly promptly and properly
    • Maintain a neat and orderly reception area
    • Register all visitors with building security
    • Schedule conference rooms for staff and Relationship Managers
    • Provide back-up coverage as needed at Lenox Advisors reception
    • Order FAF Stationery for agents and staff
    • Order all MassMutual marketing materials for RMs and New Business, including Regional Offices
    • Maintain active inventory of marketing pantry including prospecting kit for Brokerage
    • Coordinate office decorations
    • Perform additional administrative support duties and work on special projects, as needed within various departments

    Qualifications

    The successful candidate will have previous experience as a receptionist in a fast paced environment or previous customer service experience. A bachelor’s degree is a plus. The ideal candidate will be enthusiastic, with a positive and professional demeanor and exceptional communication and phone skills. The candidate will also have strong organizational skills, with the ability to multi-task and attention to detail. Exceptional technology skills are required with proficiency in Microsoft Outlook, Word, Excel and PowerPoint.

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